Terms & Conditions
Travel Terms & Conditions
The purchase of any travel services offered by Personalized Services International Travel Agency a Division of Personalized Services International, LLC, constitutes a contractual arrangement between you and our Travel Agency, and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Air-Inclusive Deposits & Final Payment, Revisions & Revision Fees, Air Arrangements, Participation, Travelers Who Need Special Assistance, Young Travelers, Smoking, Price Policy, Visas and Passports, Hotels & Accommodations, Baggage Allowance, Travel Documents, Not Included in the Land Price, Refunds, Service Inquires After the Vacation, Holidays, Safety, Photos & Pictures, Optional Excursions, and Responsibility.
- Vacation departures, itineraries and prices are subject to change.
- A non-refundable, non-transferable deposit of $250 per person per vacation is required for Personalized Services International Travel Agency to reserve space for you and/or your group.
- Charges not included in the land vacation price: airfare to and from the start of your vacation; airline baggage fees including checked and/or excess baggage fees; Federal inspection fees for the Federal U.S. Customs and Immigrations; agricultural tax; other per person taxes imposed by government entities; applicable cruise taxes, fees, fares and port charges; passports; visas and vaccinations; transfers; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ships’ crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, ship, or restaurant); additional excursions and activities not listed as ‘included’ in the itinerary; porterage at airports or train stations; Travel Protection premiums; and all other items of a personal nature.
Booking your Vacation with Air
Our volume buying power saves you money. We may be able to provide you with flight arrangements from your gateway city. Personalized Services International Travel Agency offers 2 air options: Flex Air – pay over time with included into your vacation package and Instant Purchase Air. Flex Air allows flexibility if you want to make changes to your vacation schedule. Instant Purchase Air may offer additional airline options but has more restrictions. Some vacations may only offer one Air type option. Guaranteed air-inclusive prices: air is only available to passengers traveling from the United States and only available when booked in conjunction with a land vacation. An additional $500 per person non-refundable air deposit is required for Flex Air booked in conjunction with any land vacation (i.e. air-inclusive vacation). Flex Air can only be booked by Personalized Services International Travel Agency in conjunction with a vacation package. Instant Purchase Air requires air payment in full at time of booking (i.e. air-inclusive vacation) plus non-refundable service fee ($100 per person for North America, $150 per person for International air). Once booked, Instant Purchase Air is non-refundable, and non-changeable. Some vacations may only offer one Air type option. However, once your airfare is confirmed and Personalized Services International Travel Agency has received your full air and land deposit, your air-inclusive vacation price is guaranteed; if you have purchase travel insurance with your vacation package. If not, all the airline rules for cancellation or to make changes will apply as per each airline cancellation and change policies.
Air-Inclusive Vacations — Applicable Taxes & Fees
Air inclusive price quotes will include all government-imposed taxes and fees applicable at the time of booking and will be shown as a Total Amount. Additional airline fees for baggage may apply. At the time of booking your air-inclusive vacation online, carrier Websites will be provided to check baggage fees, or you can visit www.iflybags.com for up-to-date baggage pricing/restrictions. The total airfare price, the base airfare price, and the applicable government taxes and fees are broken-out line-by-line and shown while booking online and on the invoice after your travel is booked. For return travel from some countries, international travelers are required to pay entry and/or exit fees at the airport. These fees will be collected by the local government and are payable by the traveler at time of travel. Your confirmation booking information will contain information about these fees.
We have several options for you to purchase Travel Insurance. If you elect to purchase this insurance all claims should be handle by the company that is insuring your vacation. We will provide you with all of your policy contact information and you will deal directly with the insurance provider claims department. However, we will assist you in any way can to help you resolve any conflicts, delays and changes in your travel arrangements.